Welcome to KAPISH CARE. These Terms & Conditions govern your access to and use of the KAPISH CARE website, including browsing the website, creating an account, purchasing products and using our related services.
By accessing or using our website, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About KAPISH CARE
KAPISH CARE is a wellness and personal care brand offering products across its collections, including:
- KAPISH VEDA
- KAPISH NUTRICA
- KAPISH COSMICA
Our website allows customers to browse products, place orders and access information about our products and services.
2. Eligibility
By using this website or placing an order, you confirm that:
- You are legally capable of entering into a binding agreement under applicable law.
- The information provided by you is accurate and complete.
- You will use the website only for lawful purposes.
- You will not use the website for fraudulent, abusive or unauthorised activities.
3. Website Use
You agree to use the KAPISH CARE website responsibly and in accordance with applicable laws.
You must not:
- Attempt to gain unauthorised access to the website or its systems.
- Introduce viruses, malware or other harmful material.
- Interfere with website functionality or security.
- Use automated systems to access or collect website information without permission.
- Copy, reproduce or commercially exploit website content without written permission.
- Use the website for fraudulent or unlawful activities.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.
4. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, prices and other information displayed on our website are accurate and up to date.
However, product images may vary slightly from the actual product due to photography, screen settings, packaging updates or other factors.
We reserve the right to correct errors, update product information or change product availability at any time.
5. Product Availability
All products displayed on our website are subject to availability.
Adding a product to your cart does not guarantee that the product will remain available until the order is successfully placed and accepted.
If a product becomes unavailable after an order has been placed, we may contact you regarding the order and may provide an appropriate refund where applicable.
6. Pricing
Product prices displayed on the website are subject to change without prior notice.
We make reasonable efforts to display accurate pricing information. However, in the event of an obvious pricing or listing error, we reserve the right to correct the error.
Applicable taxes, delivery charges or other charges, where applicable, will be displayed during the ordering process.
7. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation through the contact information provided by you.
An order may be cancelled or declined in certain circumstances, including:
- Product unavailability
- Incorrect or incomplete customer information
- Pricing or listing errors
- Suspected fraudulent activity
- Delivery limitations
- Other legitimate operational or legal reasons
If payment has already been received for an order that is cancelled by us, the applicable refund will be processed through the relevant payment method.
8. Customer Information
You are responsible for providing accurate information when placing an order, including your name, mobile number, email address, billing address and shipping address.
KAPISH CARE will not be responsible for delivery problems caused by incorrect, incomplete or outdated information provided by the customer.
9. Payment
Payments may be processed through third-party payment gateways or payment service providers.
By making a payment, you agree to comply with the applicable terms and conditions of the relevant payment service provider.
KAPISH CARE does not intentionally store complete debit card numbers, credit card numbers, CVV numbers, PINs or other sensitive banking credentials on its own servers.
10. Shipping and Delivery
Orders are delivered to the shipping address provided by the customer at checkout.
Estimated delivery timelines may vary depending on the destination, product availability, logistics partner, weather conditions, public holidays and other circumstances beyond our reasonable control.
Once an order has been handed over to the delivery partner, delays caused by the logistics provider may occur.
For detailed information regarding returns and refunds, please refer to our Return & Refund Policy.
11. Cancellation, Returns and Refunds
Order cancellations, returns, replacements and refunds are subject to our Return & Refund Policy.
Customers are advised to review the Return & Refund Policy before placing an order.
Nothing in these Terms & Conditions is intended to limit any consumer rights available under applicable law.
12. Promotions and Offers
From time to time, KAPISH CARE may provide discounts, promotional offers, coupon codes or special campaigns.
Promotional offers may have specific eligibility requirements, validity periods or additional terms.
Unless specifically stated otherwise:
- Offers cannot be combined with other promotional offers.
- Promotional codes may have limited validity.
- Offers are subject to product availability.
- KAPISH CARE may modify or withdraw promotional offers where permitted by applicable law.
The terms displayed with a particular offer will apply to that offer.
13. User Accounts
Certain features of the website may require you to create an account.
You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.
You should immediately contact us if you believe that your account has been accessed without your permission.
KAPISH CARE reserves the right to suspend or terminate an account where there is reasonable evidence of misuse, fraud or violation of these Terms & Conditions.
14. Intellectual Property
All content available on the KAPISH CARE website, including but not limited to:
- Logos
- Brand names
- Product images
- Photographs
- Graphics
- Website design
- Text
- Product descriptions
- Icons
- Videos
- Layouts
- Other original materials
may be protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit such content without prior written permission from KAPISH CARE or the respective rights holder.
15. Product Usage and Information
Information provided on our website is intended for general product and informational purposes.
Product descriptions, ingredients, usage instructions and other information should be read carefully before using any product.
Customers should follow the instructions, warnings and directions provided with the product packaging.
Where appropriate, customers should consult a qualified healthcare professional before using products, particularly if they have specific health concerns, allergies, are pregnant or breastfeeding, or are taking medication.
KAPISH CARE does not intend website content to replace professional medical advice, diagnosis or treatment.
16. Third-Party Services and Links
Our website may use or link to third-party services, including payment gateways, shipping providers, analytics services, communication platforms and other external websites.
We are not responsible for the content, policies, security or practices of third-party websites or services.
Your use of third-party services may be subject to their respective terms and privacy policies.
17. Website Availability
We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be:
- Available without interruption
- Free from technical errors
- Free from viruses or other harmful components
- Compatible with every device or browser
We may temporarily suspend, modify or discontinue any part of the website for maintenance, security, technical or operational reasons.
18. Limitation of Liability
To the extent permitted by applicable law, KAPISH CARE shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including technical failures, internet interruptions, delivery delays caused by third parties, natural events or unauthorised access resulting from circumstances outside our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold KAPISH CARE, its representatives and service providers harmless from claims, losses, liabilities, damages or expenses arising from your unlawful use of the website, violation of these Terms & Conditions or infringement of the rights of another person.
20. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.
By using the website, you acknowledge that you have read and understood our Privacy Policy.
21. Changes to These Terms
KAPISH CARE may update or modify these Terms & Conditions from time to time.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the website after changes are published means that you accept the updated Terms & Conditions.
22. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with the use of this website or purchase of products shall be subject to the jurisdiction of the appropriate courts, subject to applicable consumer protection laws and other applicable legal rights.
23. Contact Us
If you have any questions regarding these Terms & Conditions, you can contact us at:
KAPISH CARE
Email: info@kapishcare.com
Customer Care Email: care@kapishcare.com
Phone: +91 88829 66654 / +91 79820 45596
Customer Care: 011-35950319